How to Design an Effective Intake Process by Joseph Gefroh The Startup

While the process of eating can be called your intake, unless you’re a militant dieter who weighs every ounce of food you consume, you’re most likely to hear the word intake in a hospital or doctor’s office. Caregivers might be concerned about a patient’s intake of calories if he’s very sick, or a dietitian might […]

Customer Service Excellence: Important Customer Service Habits

As customers interact with businesses through various media, continuously delivering an outstanding experience is essential. Furthermore, regardless of the point of contact, clients demand more economical and thorough service. People are talking about your business whether you like it or not. 90% of customerstrust a company whose service they rate as «very good,» and only […]